Frequently Asked Questions
WHAT ARE OUR DELIVERY TIMES ?
On average most orders take approx 4-6 working days (applies only for mainland UK) for you to receive your order and this can sometimes be extended during busy periods. We aim to despatch all orders on the next working day after your order is completed (subject to stock availability and payment authorisation). We are open Mon-Sun so if you place an order at the weekend it will be processed on the Monday. If there is a problem despatching your order we’ll contact you straight away. For orders being shipped to France then please allow 10 – 14 days delivery or more during busy periods.
WHAT DOES BACK ORDERS MEAN ?
When an item is listed as ‘available on backorders’ it means that it’s not in stock but the said item/s are still available for you to buy, we just have to order it in. When this is the case please allow an extra 36-48hrs for us to get it in.
DO WE POST OUTSIDE THE UK ?
Yes we do but at the moment it’s France only. Please note that due to the charges that we encore at customs we have to charge a rate of £9.99 for shipping.
OUR STOCK LEVELS
The stock status shown on our website are kept as accurate & up-to-date as possible, however there might be occasions where we have made an error and an item is incorrectly shown as in stock when it is not. In this case we will contact you as soon as possible to let you know when we are expecting more stock to arrive and discuss your options.
WHAT ARE OUR UK SHIPPING COSTS ?
Spend up to £9.99 & it’s £1.50 * Spend £10 – £24.99 & it’s £2 * Spend £25 – £49 & it’s £2.50 * Over £50 & it’s free shipping. These prices are for tackle items only, not bait.
BAIT SHIPPING COSTS (UK)
Up To 1kg £6.25. 1.1kg – 10kg £7.95. 10.1kg + £14.00. Spend £50 + FREE
WHAT PAYMENTS DO WE TAKE ?
(1)PayPal Standard. (2)PayPal/Debit Card. (3)Direct bank transfer. (4) Credit Card.
IS BUYING ONLINE SAFE ?
We have invested in the latest SSL technology enabling payments to be taken in a safe and secure environment which gives you the confidence to purchase our products online. Please note that we do not share your private information with any third parties.